Return Policy2019-11-27T00:57:53+00:00

Our Guarantee

Your Satisfaction is 100% Guaranteed. If you are dissatisfied with any merchandise from Botanical Remedies for any reason, simply return the product within 60 days for an easy refund of your purchase price, excluding shipping and handling.

Return Information

Follow return information which is shipped with each package. Send all returns to the address indicated on your packing slip/invoice. We suggest you ship returns to Botanical Remedies via a GROUND method that can be tracked (UPS ground / FedEx Ground / USPS Priority mail).

Along with your return, be sure to include the following:

1. Your order number and/or your complete name, address, and billing phone or email address
2. A detailed explanation regarding your reason for returning the item(s)
3. Information about whether you would like a refund or a replacement
– No other paperwork, invoice, or preauthorization is needed for your return.

Refund Policy

Once your return is received, it will be processed within 10 business days. Botanical Remedies will not be responsible for loss or damage of return shipments. A credit will be issued to your original method of payment for the full purchase price of your order excluding shipping and handling and any separate fees. Credit will be issued within 5-7 business days of receiving your returned item.

Note: If we receive your item back in our warehouse and it does not meet our return policy terms, then we may not issue you a refund or send you a replacement.Our Guarantee

Your Satisfaction is 100% Guaranteed. If you are dissatisfied with any merchandise from Botanical Remedies for any reason, simply return the product within 60 days for an easy refund of your purchase price, excluding shipping and handling.

Return Information

Follow return information which is shipped with each package. Send all returns to the address indicated on your packing slip/invoice. We suggest you ship returns to Botanical Remedies via a GROUND method that can be tracked (UPS ground / FedEx Ground / USPS Priority mail).

Along with your return, be sure to include the following:
1. Your order number and/or your complete name, address, and billing phone or email address
2. A detailed explanation regarding your reason for returning the item(s)
3. Information about whether you would like a refund or a replacement
– No other paperwork, invoice, or preauthorization is needed for your return.

Refund Policy

Once your return is received, it will be processed within 10 business days. Botanical Remedies will not be responsible for loss or damage of return shipments. A credit will be issued to your original method of payment for the full purchase price of your order excluding shipping and handling and any separate fees. Credit will be issued within 5-7 business days of receiving your returned item.
Note: If we receive your item back in our warehouse and it does not meet our return policy terms, then we may not issue you a refund or send you a replacement.

Botanical Remedies Relief Cream is not meant to treat or cure any disease. These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose,treat,cure or prevent any disease. Please view our full Terms Of Use for more information and the terms and conditions governing your use of this site. Botanical Remedies does not sell or distribute any products that are in violation of the United States Controlled Substances Act (US CSA).